Healthy Living Partners

Check Out the Blue Cross Blue Shield Blog

The Blue Cross Blue Shield Blog is a great resource for members and non-members alike! It covers categories including community health, chronic disease, healthy living, care delivery, and BCBS news.

Check out their article “Know where to go: How to choose between the doctor’s office, urgent care and the ER.” This blog offers guiding advice to help you decide where to go when a need arises, based on the urgency of your health situation and your budget. Blue Cross Blue Shield suggests that you call your primary care doctor first in non-emergency situations. Urgent care centers are a good option if you can’t reach your doctor or need health care outside of regular business hours. Most of the time, the out-of-pocket cost of a visit to the urgent care is less than than you will pay for a visit to the emergency room. ERs are best for treating urgent, acute, and life-threatening conditions.

Healthy Living Medical Supply is in network with Blue Cross Blue Shield of Michigan for insulin pumps, CGM, Omnipods, and testing supplies. Find out more about how we can serve BCBS patients and visit our Easy Enrollment page! We're also in network with most out-of-state Blue Cross Blue Shield plans when the member is a resident in the state of Michigan. 

We're here to help!

Hello Georgia! Welcome Amerigroup Georgia Members!

We’re Prepared to Serve You!

At Healthy Living, we are excited to be your new diabetes supply provider. Diabetes is our specialty. We have experience, understand your needs, and are completely ready to serve you.

One thing that you will love about Healthy Living is that you can approve your refills via text, phone, or email. Our company’s greatest focus is on customer service, and we look forward to helping you manage your diabetes supplies!

Amerigroup Georgia

Amerigroup has served Georgia members since 2006 and extended its services across the entire state of Georgia in 2012. Amerigroup Georgia has a website full of resources. We’re especially excited about their Useful Apps page where they have some amazing Apple and Android apps available for download, like:

·        Glucose Buddy – Lets you log and keep track of your blood sugar.

·        MediSafe – Tells you when it’s time to take your medicine.

·        State of the Air – Lets you check the air quality wherever you are.

·        CaringBridge – Helps you stay connected with loved ones during tough times.

·        First Aid by ABC – Provides step-by-step first aid tips whenever you need them.

We’re looking forward to working with you, Amerigroup Georgia members!

WE LOVE TO HELP.

  • Call us @ (866)779-8512 or text us @ (248)577-9903.
  • Reach us through online chat at myhlms.com.
  • Sign up for the Healthy Living Blog at myhlms.com/subscribe.
  • Check out our online store at store.myhlms.com for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Healthy Living Partners with HAP to Better Serve More People Living with Diabetes in Michigan

Detroit, Michigan – Today, Healthy Living Medical Supply announced its new partnership with Health Alliance Plan (HAP), a health insurance provider and subsidiary of the Henry Ford Health System. Healthy Living will be in-network with all HAP plans, including HMO, PPO, and Medicare. This addition to Healthy Living’s list of insurance plan partnerships puts them in-network with all major insurance plans in Michigan.

Healthy Living moved its headquarters to Detroit in late 2016 with the intent of becoming more integrated into the City’s community, and becoming in-network with Detroit-based HAP is a memorable step in that process. “Although building partnerships outside of Michigan has been a recent focus for Healthy Living, a substantial missing piece of the puzzle for us has been a partnership with HAP,” said Jennifer O’Donnell, Director of Business Development & Pharmacy at Healthy Living Medical Supply. She continued, “We are enthusiastic about becoming more present in our home state of Michigan and providing outstanding customer service to HAP members.”

Healthy Living has been a leading home delivery company for diabetes supplies and maintenance medications for almost a decade. In-network with insurance plans across the country, offerings include diabetes testing supplies, insulin pumps, insulin pump therapy supplies, Continuous Glucose Monitoring (CGM) systems, and a pharmacy.

Founded in 1960, Health Alliance Plan (HAP) provides coverage to individuals, companies, and organizations, partnering with doctors, employers, and community groups. Serving more than 675,000 members and employing more than 1,000 people, HAP can boast that 90 percent of its premium revenue is spent on funding health care services for its members.

HAP and HealthPlus of Michigan recently merged, after Healthy Living had served HealthPlus members for many years. With their track record of excellent customer service with HealthPlus customers, Healthy Living was more quickly welcomed into the HAP family. Healthy Living is looking forward to serving former HealthPlus customers and other HAP members!

Learn more about Healthy Living Medical Supply and enroll at myhlms.com. Visit hap.org to learn more about Health Alliance Plan. 

WE MAKE MANAGING YOUR DIABETES SUPPLIES EASY.

  • We work with many insurance plan partners.
  • You can approve your refills via text or phone.
  • Our company’s focus is excellence in customer service.
  • In addition to providing supplies, we also have a mail-order pharmacy.
  • Diabetes is our specialty, and we’re prepared to help!

WE LOVE TO HELP.

  • Sign up for the Healthy Living Blog at myhlms.com/subscribe.
  • Call us @ (866)779-8512 or text us @ (248)577-9903.
  • Reach us through online chat at myhlms.com.
  • Check out our online store at myhlms.com/shop for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Welcome to Healthy Living, MPCN Members!

We are so excited to welcome Mississippi Physicians Care Network (MPCN) to our Healthy Living community. Members, you can easily reach us with questions or to enroll – we are ready to serve you and help make managing your diabetes supplies simple!

Mississippi Physicians Care Network includes thousands of doctors and specialists and was founded in 1994 by the Mississippi State Medical Association. Their core belief is that the cornerstone of health care is not managed care, but instead the doctor-patient relationship. Healthy Living is proud to partner with MPCN to give patients the best possible care and customer service experience.

We Love to Help.

  • We work with many insurance plan partners.
  • You can approve your refills via text or phone.
  • Our company’s focus is excellence in customer service.
  • In addition to providing supplies, we also have a mail-order pharmacy.
  • Diabetes is our specialty, and we’re prepared to help!

Welcome Midland’s Choice Members!

Healthy Living sends out a big welcome to Midland’s Choice! We are now in-network to provide diabetes supplies for members!  We are here to give you inspiring service to make managing your diabetes supplies easier.

Midlands Choice is a regional preferred provider organization (PPO) with a healthcare network of more than 34,000 physicians and other healthcare professionals, 326 hospitals, and 1,966 other healthcare facilities. Their organizational history dates back to the 1980’s.

Service Area

Midland’s Choice service area includes all of:

  • Nebraska
  • Iowa
  • South Dakota

And portions of:

  • Colorado
  • Wyoming
  • Kansas
  • Missouri
  • Illinois
  • Wisconsin
  • Minnesota

Core Values

Learn more about what matters to Midland’s Choice (in their words):

·       Selflessness, by considering customers – payers and providers – first.

·       Honesty, fairness, personal accountability, follow-through, and long-term perspective in honoring every commitment we make.

·       Respect and understanding at all times in our relationships through acceptance of the unique purposes, contributions, opinions, and needs of all people within and affected by our organization.

·       Proactive coordination and communications of all our activities with network providers, clients, brokers, and colleagues to foster open and mutually beneficial relationships.

·       Excellence in all we do through quality and professional service, rapid response, innovative thinking, application of efficient processes and technology, awareness of industry changes, continuous learning, and teamwork.

·       The value of each individual on our team, including our provider shareholders, and our collective ability to succeed.

Read Midland’s Choice Vision, Mission, and Values in entirety here.

You can also check out Healthy Living’s Core Values.

Midland’s Choice members – we are looking forward to talking with you, answering your questions, and getting you the supplies you need!

WE LOVE TO HELP.

  • Reach us through online chat at myhlms.com.

  • Call us @ (866)779-8512 or text us @ (248)577-9903.

  • Sign up for the Healthy Living blog at myhlms.com/subscribe.

  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.

  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Healthy Living Now In-Network with Health First Colorado – Welcome Members!

Welcome Health First Colorado members! We are honored to have the opportunity to serve you with compassionate, knowledgeable care. When you call, you will mainly interface with the Healthy Living Medical Supply customer service team, and we focus on continuous improvement to give you the best possible experience with every interaction. One of our offerings that you may appreciate the most is our refill reminder system – we give the option of either text message or phone reminders, and many members love the text messaging option.

Health First Colorado (Colorado’s Medicaid Program) is public health insurance for low-income Coloradans who qualify. Their mission is to improve health care access and outcomes for the people they serve while demonstrating sound stewardship of financial resources.

Helpful Links & Contacts for New Members:

We look forward to serving you!

Medtronic Hosts Educational Event to Introduce MiniMed 670G System

On September 28, the FDA approved the MiniMed 670G System – the world’s first hybrid closed loop system for people with diabetes. Medtronic will begin commercial release of the MiniMed 670G system in the spring of 2017, but will have limited availability at that time. Want to learn more about this completely new offering?

Medtronic MiniMed 670G

Medtronic MiniMed 670G

Medtronic Welcomes ALL INSULIN-TAKING PATIENTS & THEIR FAMILIEs to an Educational Event

Learn about Medtronic’s SmartGuard HCL System and how to be the first in line to receive the 670G through the Priority Pathway Program, by getting the 630G System now.

When: Thursday, November 3, 2016

Time:      

  • 6:30 p.m. – Doors open to display area outside PNC Classroom 1 (refreshments provided)
  • 7:00-8:00 p.m. – Presentation on MiniMed Smartguard Technology and other features of the MiniMed 670G & 630G Systems
  • 8:00-9:00 p.m. – Meet with local Clinical and Sales Representatives for hands-on experience with the MiniMed 630G Pump and to learn about the 670G Priority Pathway Program

Where:

PNC Center (between Crooks & I-75)

755 Big Beaver Rd., Troy, MI

Second Floor Classroom 1

Please enter through “South West”/“Beaumont” Entrance

Members of Healthy Living's Insulin Pump Therapy Team will also be in attendance if you are a customer and have questions. Learn more about the advantages of insulin pump therapy on our website at myhlms.com/pump

If you can’t make it to the event but want to learn more right away, go to Medtronic’s website or contact:

Ann Marie Schoenherr RN, BSN, CDE

Senior Diabetes Clinical Manager

Medtronic Diabetes

(586)260-7099

ann.marie.schoenherr@medtronic.com

 

Carol Fix

Principal Territory Manager

Medtronic Diabetes

(248)251-3157

carol.l.fix@medtronic.com

WE LOVE TO HELP.

  • Reach us through online chat at myhlms.com.
  • Call us @ (866)779-8512 or text us at (248)577-9903.
  • Sign up for the Healthy Living blog at myhlms.com/subscribe.
  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Healthy Living Partners with Minnesota-Based PreferredOne Insurance

Welcome PreferredOne members! We are so excited that we have the opportunity to serve you and help make managing your diabetes supplies easier.

Preferred One Insurance Company offers individual health insurance, family medical plans, and group health insurance, plus wellness programs. Preferred One has served Minnesota and upper Midwest members for almost 30 years, and has won the designation of Top Workplace in Minnesota five times, based on the anonymous survey feedback of their employees.

At Healthy Living, we are enthusiastic about our new partnership and are ready to provide members with the best possible care and service. We look forward to talking with you soon!

WE LOVE TO HELP.

Welcome NovaNet Members!

Healthy Living is officially in network with NovaNet, a national preferred provider organization (PPO), founded in 1994. NovaNet's mission is to provide an innovative healthcare delivery system to benefit and better fit the needs of today's employers and providers.

NovaNet provides coverage statewide in Georgia and Alabama, and in parts of Florida and Tennessee. The PPO has also developed an affiliation network delivery system that extends into all 50 states. 

At Healthy Living, our priority is always our members, including providing them with astounding service. NovaNet members – we look forward to serving you and assisting with your diabetes and healthcare needs in the days ahead!

welcome novanet image.png

We’re here to help!

  • Call us @ (866)779-8512.
  • Text us @ (248)577-9903.
  • Reach us through online chat at myhlms.com.
  • Sign up for the Healthy Living blog at myhlms.com/subscribe.
  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Care Wisconsin Celebrates 40th Anniversary Today

In 1976, Care Wisconsin was founded as the Older Adult Day Center in the basement of a Madison church. Today, the group serves more than 9,500 members in 46 Wisconsin counties. This year, Care Wisconsin celebrates 40 years of service with an Open House on September 20th.

Care Wisconsin current service area

Care Wisconsin current service area

Care Wisconsin matches frail seniors and individuals with disabilities with the health care and long-term care support and services they need. They offer Medicare and Medicaid programs and partner with providers to create strong, local provider networks.

At Healthy Living, we appreciate our partnership with Care Wisconsin and the opportunity to serve within this community. We have already enrolled a few new members and processed insulin pump orders for members.

Check out the Care Wisconsin 40th Anniversary video. It walks viewers through the evolution of Care Wisconsin from 1976 until today.

We’re here to help!

  • Reach us through online chat at myhlms.com.
  • Text us @ (248)577-9903.
  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.
  •  Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.
  • Sign up for the Healthy Living blog at myhlms.com/subscribe.

Healthy Living Supports Two Events in Madison This Week

Healthy Living Medical Supply is a proud sponsor of the Wisconsin Association of Health Plans 2016 Annual Meeting, taking place at the end of this week in Madison. The Association is the voice of 12 community-based health plans that provide health insurance coverage in every county of Wisconsin to individuals, employers, and government programs. 

The JDRF One Walk will be taking place in Madison at Warner Park the following weekend, on Sunday, September 18. Healthy Living will be sponsoring this event to help raise awareness and money for life-changing diabetes research. To get involved, register to walk or donate here.

If you’re at the conference or JDRF One Walk in Madison look for the Healthy Living team – we’d love to say hello!

We’re here to help!

  • Reach us through online chat at myhlms.com.
  • Text us @ (248)577-9903.
  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

A Big Welcome to MHS Health Wisconsin Members!

Healthy Living Medical Supply has recently become an in-network provider with MHS Health Wisconsin, a managed care company based in Milwaukee. We are excited to offer MHS Health Wisconsin members a broad product selection from a range of diabetes suppliers, including Medtronic and Tandem Diabetes insulin pumps and pump supplies. Healthy Living is ready to provide members with exceptional customer care, including options for text messaging, online chat, refill reminders, and online enrollment.

MHS Health Wisconsin is a wholly owned subsidiary of Centene Corporation and is committed to improving the health of the community through their focus on the individual, a whole health approach, and local involvement.

Our Healthy Living team is looking forward to assisting you with your diabetes supply needs! MHS Health Wisconsin members, get started on our Easy Enrollment page!

We’re here to help!

·       Reach us through online chat at myhlms.com.

·       Text us @ (248)577-9903 or call us @ (866)779-8512.

·       Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.

·       Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.

Welcome First Choice of the Midwest Members!

Healthy Living Medical Supply has recently become an in-network provider with First Choice of the Midwest, a PPO based out of Sioux Falls, South Dakota. Their network encompasses a 10-state region including Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Utah, and Wyoming.  

First Choice of the Midwest members, we are excited to be working with you and assisting with your diabetes supply needs. Get started at our Easy Enrollment page!

Healthy Living Medical Supply Announces Move to the City of Detroit to Better Serve Its Customers and Health Plan Partners

FOR IMMEDIATE RELEASE:

Healthy Living Medical Supply Announces Move to the City of Detroit to Better Serve Its Customers and Health Plan Partners

Troy, MI, August 16, 2016 – Healthy Living Medical Supply today announced its upcoming move to downtown Detroit, Michigan. Currently based in Troy, Michigan, Healthy Living has been a leading provider of mail order diabetes supplies and maintenance medications for almost a decade.

Healthy Living will relocate to the historic Palms Building on Woodward Avenue later this year and will become the only diabetes specialty provider and pharmacy located in Detroit, positioning the company to strengthen existing relationships and to build new ones. “With this move, we are investing in the future of both Healthy Living and the City of Detroit,” said Mike Lewis, CEO of Healthy Living Medical Supply. He continued, “We believe that our new location will enable us to better serve our existing customers, and to attract and retain the best team possible to expand our business in Michigan and beyond.  We are very excited to participate in the rebirth of a great American city.”

Cliff Grabowski, President of Healthy Living Medical Supply, noted that the upcoming move will place Healthy Living within walking distance of several major Michigan health plans, including Meridian, Blue Cross Blue Shield, HAP, and Aetna. He stated that “This is a natural move for Healthy Living, with several of our key health plan partners and a significant number of our customers residing within the City of Detroit. Our relocation will give us a stronger connection with the local diabetes community in a city full of renewed hope and inspiration.” Healthy Living has a large number of clients in Detroit, so the relocation also will enable the company to better focus on customer engagement and community service with the American Diabetes Association, JDRF, and other charitable, research, and support organizations.

To learn more about Healthy Living Medical Supply and its products and service offerings, chat with an agent at myhlms.com, call (866)779-8512, or text (248)577-9903.

Media Inquiries:

Matt Montagne

Vice-President of Strategy and Innovations

Healthy Living Medical Supply

(866)779-8512 x70113

mmontagne@myhlms.com

www.myhhlms.com

 

###

Healthy Living will be moving to the historic Palms Building at 2111 Woodward Avenue in Detroit, Michigan later this year.

Healthy Living will be moving to the historic Palms Building at 2111 Woodward Avenue in Detroit, Michigan later this year.

The ‘Wear-a-Pump Challenge’ Teaches and Inspires the Healthy Living Team

Healthy Living strives to understand the challenges that people with diabetes experience every day. In the last year, seven Healthy Living Medical Supply employees walked in the shoes of their customers in the ‘Wear-a-Pump Challenge.’ Members of the team wore Medtronic and Tandem pumps for a week to take their training and empathy to a new level.

"Wearing the pump for the past three days has been an illuminating experience to say the least – my understanding of insulin pump therapy is MUCH better even after these few days." – Matt

Before wearing a pump, each employee went through extensive online and in-person training, and later in the week learned to place a new pump site and fill the pump reservoir. The greatest challenge for most participants was carb counting.

"Entering carbs was the hardest thing for me as I am used to just eating and not worrying about it, or I am just hungry and want to eat." – Crystal

The Healthy Living team found there were logistical considerations to take into account with the pumps, from showering and sleeping, to exercising and dealing with tubing.

"My tubing was too long and I got caught on many of the items in my house. On Sunday night, my tubing got stuck on something and ripped the infusion set out of my side and that did not feel good."   – Crystal

Matt had the opportunity to teach his own community about insulin pumps and raise awareness about living with diabetes.

"Just like me prior to starting at work at Healthy Living, most all of my friends/family had no idea what an insulin pump was prior to seeing one on my belt. It definitely provoked some good conversation." – Matt

Everyone had great feedback to share about this enlightening experience!

"It would take some getting used to." – April
"Overall, it is a great experience so far!" – Crystal

Learn more about insulin pump therapy from Healthy Living Medical Supply.

  • Reach us through online chat at myhlms.com.

  • Call us at (866)779-8512 or text us at (248) 577-9903.

  • Check out our new online store at myhlms.com/shop for accessories and over-the-counter medications.