About Healthy Living Medical Supply

For more than a decade, Healthy Living Medical Supply has been a leading mail-order company for diabetes supplies and a top choice for experienced, compassionate customer care. We are one of only a small number of durable medical equipment (DME) companies specializing in diabetes. Our entire team keeps this distinct focus, working with extensive diabetes product knowledge and empathy to provide the best possible care and service to people with diabetes and their families.

Healthy Living provides insulin pumps, insulin pump supplies, continuous glucose monitoring (CGM) systems, and diabetes testing supplies. Headquartered in Detroit, Michigan, our team gives customers, providers, plan partners, and suppliers priority-level service while continuously working to improve in all areas of our business.


 
“We are innovators in helping individuals who are living with diabetes. Our goal is 100% customer satisfaction.”
— Cliff Grabowski, President, Healthy Living Medical Supply

High Customer Satisfaction & Loyalty

We survey our customers periodically for a rating of our service as well as any feedback they may have to offer. We use this evaluation as a proactive tool for improvement — to learn where we are most successful and to identify areas where we can grow. This is our process for positive evolution: teach customer service skills, measure our progress, collect feedback from our customers and employees, then repeat the cycle. 

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Healthy Living Medical Supply is an accredited Home/Durable Medical Equipment Provider by the ACHC (Accreditation Commission for Health Care), a Medicare-deeming authority for durable medical equipment, prosthetics, orthotics and supplies, as well as home health and hospice.