Health Alliance Plan of Michigan

Healthy Living Salutes Our Labor Day Weekend Work Team!

Happy Labor Day to our customers, providers, and partners!

Happy Labor Day to our customers, providers, and partners!

While Labor Day Weekend for many people means picnics and celebrating the unofficial end of summer, for people with diabetes it can mean delays in the delivery of their needed CGM and insulin pump supplies due to Holiday shipping interruptions. Healthy Living recognizes this and pulled together a Saturday orders processing team to ensure minimal disruption in supply delivery to our customers due to the Labor Day Holiday.

Five members of our Detroit-based customer care team focused on processing refill orders while three members of our shipping team in Troy packed shipments - we even arranged for a special UPS pick-up to in the early afternoon to ensure timely delivery of these critical medical supplies. Our team routinely looks at the calendar for potential supply bottlenecks that may be caused by holidays and plans accordingly. 

While we don't like to have our employees working on holiday weekends, we also realize that we are in the business of supporting people with a chronic disease and on occasion this involves weekend/holiday shifts. Healthy Living salutes our Saturday orders processing team of Donald, Christina, Tammi, John, Steve, Tara, Mansa and George for their work in helping our customers receive their diabetes supplies in a timely manner.

Looking for a durable medical equipment (DME) supplier for CGM, insulin pump supplies, or a new pump? Healthy Living Medical Supply specializes in diabetes related technologies and therapies and takes pride in providing compassionate and efficient customer service to our customers who are living with diabetes. Give us a call at 866.779.8512 (we answer calls FAST), chat with an agent live or fill the form on this page to start the simple, five minute enrollment process to begin receiving your CGM and insulin pump supplies from a group of people that get it.

Healthy Living Medical Supply is in-network with most major insurance companies in the state of Michigan, including Blue Cross Blue Shield of Michigan, Health Alliance Plan of Michigan (HAP), Priority Health, Michigan Medicaid, Medicare, and many others. 

Dexcom Acquires TypeZero Technologies: More Options for People with Diabetes

Dexcom acquires TypeZero Technologies and looks to enter the artificial pancreas and insulin delivery space.

Dexcom acquires TypeZero Technologies and looks to enter the artificial pancreas and insulin delivery space.

While nobody has a crystal ball, Dexcom's recent acquisition of TypeZero technologies is likely to mean even more options for people living with diabetes. The past year has seen a good deal of innovation in diabetes technology with Medtronic's release of their 670G hybrid closed loop system, Dexcom's finger stick free G6 CGM system, Medtronic's launch of their stand alone Guardian Connect CGM system, and Tandem's soon-to-be-released Basal IQ technology.

According to an article posted on the Diabtes.co.uk site this past Tuesday, Dexcom's acquisition of TypeZero might mean they are positioning the company to enter into the "artificial pancreas" and insulin delivery space. A compelling aspect of this deal is that TypeZero has already been working with a variety of companies including Tandem Diabetes, and Cellnovo - TyperZero's inControl system - seeks to create compatibility with multiple pump/CGM combinations, not just those that are proprietary in nature. Overall this is excellent news for people with diabetes, providers, and care team members. 

Looking for a durable medical equipment (DME) supplier for CGM, insulin pump supplies, or a new pump? Healthy Living Medical Supply specializes in diabetes-related technologies and therapies and takes pride in providing compassionate and efficient customer service to our customers who are living with diabetes. Give us a call at 866.779.8512, chat with an agent live, or fill the form on this page to start the simple, five-minute enrollment process to begin receiving your CGM and insulin pump supplies from a company that gets it.

Healthy Living Medical Supply is in network with most major insurance companies in the state of Michigan, including Blue Cross Blue Shield of Michigan, Health Alliance Plan of Michigan (HAP), Priority Health, Michigan Medicaid, Medicare, and many others. 

 

Introducing the Healthy Living Medical Supply Pediatric Program for Children with Type 1 Diabetes

At Healthy Living, we understand the unique needs of our pediatric members and their care teams. Call us at 866.779.8512 to learn more about our Pediatric Diabetes Supply program and to enroll for the great customer service that you deserve.

At Healthy Living, we understand the unique needs of our pediatric members and their care teams. Call us at 866.779.8512 to learn more about our Pediatric Diabetes Supply program and to enroll for the great customer service that you deserve.

Our team consistently works to better understand the needs and challenges of people of all ages who are living with diabetes (members of our team even wore insulin pumps filled with saline solution to learn more about the ins and outs of using an insulin pump!). We believe that working with a durable medical equipment provider for diabetes-related supplies should involve compassionate customer service with an experience that is EASY for patients. We know this is even more important for pediatric patients living with diabetes and members of their caregiving teams. As a result, we have created a program to support the unique needs of our pediatric diabetes population. You can read more about the program on our pediatrics page, but here are a few highlights: 

  1. Healthy Living Medical Supply provides extra meters for pediatric patients to leave with the school nurse, in the backpack, or in their school locker so that their primary meter may remain home.

  2. We stay in routine contact with the parents/primary caregivers to ensure needed supplies are on hand so patients can be successful in living with diabetes.

  3. We know CGM (continuous glucose monitoring) technology - wouldn't it be great if parents could monitor their children's blood glucose levels while they were sleeping, at school, or on a sleepover at a friend's home? Healthy Living carries all major brands of CGM systems that not only provide pediatric patients with greater insights into their blood glucose levels, but also allow parents and caregivers to have access to the metrics via their smartphones.

  4. When the time comes to consider insulin pump therapy Healthy Living has you covered. We're able to supply insulin pumps and and pump supplies from both Tandem Diabetes and Medtronic Diabetes with excellent customer care in the process.

  5. We provide pediatric-friendly meters with Bluetooth capabilities so data can be easily viewed and shared. More about our pediatric friendly meters here and here.

  6. Order processing is simple for refills when working with Healthy Living - it shouldn't take weeks to receive your child's needed diabetes supplies. Our warehouse is located in Troy, Michigan and our Customer Care Team is located in downtown Detroit, Michigan, so your order will arrive fast, typically within 2-3 business days after receiving your approval via a simple text message.

If you are tired of poor customer service and fighting with your current DME supplier for diabetes supplies, give us a call at 866.779.8512 or chat with an agent live to start the simple enrollment process. Healthy Living Medical Supply is in network with most major insurances in the State of Michigan, including Blue Cross Blue Shield of Michigan, Health Alliance Plan of Michigan (HAP), Priority Health, Michigan Medicaid, Children's Special Health Care Services of Michigan, and many more. Keep your business local! Healthy Living Medical Supply is also the only Michigan-based DME focused entirely on diabetes. 

Manage Your Deliveries with UPS My Choice

Enroll in the UPS My Choice program to gain control over your deliveries from Healthy Living.

Enroll in the UPS My Choice program to gain control over your deliveries from Healthy Living.

Chances are if you receive insulin pump supplies and/or continuous glucose monitoring supplies from Healthy Living Medical Supply, they are delivered to your doorstep via UPS. Healthy Living provides customers with UPS tracking notifications via text messaging or direct to email, but for more visibility and control over your orders we recommend signing up for the UPS My Choice program.

My Choice provides you with the following features:

  1. Delivery alerts via email or text message

  2. A delivery planner that lets you see your orders in a calendar view

  3. Approximate delivery time so you have a better idea when your important diabetes supplies will be delivered

  4. Ability to leave delivery instructions, which is particularly useful in an apartment complex or when detailed instructions are needed to ensure successful delivery of your supplies

  5. Sign for your packages online

  6. Pick up your supplies at a more convenient location by requesting orders be sent to a UPS facility or a UPS Store near your residence

It is our goal to ensure that our customers always have the supplies they need on hand to be successful in managing diabetes -- the UPS My Choice program can help by giving you more control over your shipments. 

To enroll in UPS My Choice to manage your orders, click this link. The process is simple and takes no more than five minutes. 

If you are looking for a diabetes durable medical equipment (DME) supplier with an emphasis on providing great customer service with an empathetic mindset, give us a call at 866.779.8512 or chat live with an agent. We provide leading insulin pumps and supplies from Tandem Diabetes, Medtronic Diabetes and Omnipod. We also offer continuous glucose monitoring systems (CGM) from Dexcom and Medtronic and are in network with Blue Cross Blue Shield of Michigan, Health Alliance Plan of Michigan (HAP), Priority Health, Michigan Medicaid, Medicare and most other major insurances in Michigan. 

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The MAHP in Traverse City & Our Health Plan Partners

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Our booth at the 2018 MAHP Conference.

Our booth at the 2018 MAHP Conference.

Healthy Living Medical Supply recently participated in the Michigan Associate of Health Plans Conference in Traverse City, Michigan, which took place from July 18-July 21. Our team really enjoyed meeting and reconnecting with representatives of health plans we currently serve and others we hope to work with in the future. The Michigan Association of Health Plans if a nonprofit corporation established to promote the interests of member health plans.

Find a list of health insurance plans that we currently accept , including Blue Cross Blue Shield (BCBS) and Health Alliance Plan of Michigan (HAP). Or call us at 866.779.8512 for a free insurance verification check to find out about your coverage.

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New in Diabetes Technology: The OmniPod Dash

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Insulet's Omnipod Dash Tubeless Insulin Management System Receceives FDA Clearance

Insulet's Omnipod Dash Tubeless Insulin Management System Receceives FDA Clearance

It seems like nearly every day there is more great news in terms of the development of new technologies to empower people living with diabetes...the latest is from Insulet and their Omnipod Dash system, which recently received approval from the FDA.

To learn more about Omnipod Dash, visit the product FAQ page over at Insulet's website. A few key highlights that we're excited about include:

1. The same great features Omnipod users have been used to...the new Dash system is tubeless, discreet and waterproof which makes it great for pediatric patients and anyone with an active lifestyle

2. Bluetooth capabilities for sharing data to an iOS device and up to 12 people on their care team

3. Compatibility with one of the leading test strip brands on the market, Contour Next. 

The system will be slowly released to patients in 2018 prior to the widespread launch in 2019. Most major commercial insurances, including Blue Cross Blue Shield of Michigan and Health Alliance Plan of Michigan, pay for Omnipod as a durable medical equipment benefit (DME).

Healthy Living Medical Supply is a leading DME specializing in diabetes services and technologies and will be ready to provide this technology to patients when it becomes available soon!

Update on Medtronic's Guardian Connect CGM System

Healthy Living Medical Supply’s Continuous Glucose Monitoring (CGM) Team had the opportunity to participate in a live webinar yesterday from Medtronic – the focus of the session was their new stand-alone CGM product known as the Guardian Connect CGM System. Our team has been eagerly anticipating the launch of this product since the product received FDA approval back in March.

Here are a few highlights of what we learned about the product during the webinar:

1.     The Guardian Connect transmitter connects via Bluetooth technology to iPhones (and iPod Touch devices if you can purchase one on eBay)

2.     The sensor is the same as the one used for the 670G closed loop system, but the Guardian Connect transmitter DOES NOT communicate with the 670G pump. The transmitter is labeled “GC” which differentiates it from the transmitter used with the 670G pump.

3.     The system does not have a receiver—this will be a great benefit to those patients who don’t want to haul around another piece of hardware.

4.     Android support is coming-Medtronic is targeting the end of the calendar year for Android users.

5.     The sensor features a new barrier which helps mitigate against skin irritation – this is also the smallest sensor ever for a Medtronic CGM product.

6.     Sensor wear time is up to 7 days and the system includes a one-year warranty.

7.     The system features a range of alerts, including predictive alerts which can notify of highs and lows anywhere from 10-60 minutes in advance.

8.     Patients can invite up to five care partners to view data and receive alerts via SMS and data is easily shared with providers via the Care Link system.

9.     The Guaurdian Connect CGM System providers users access to the Sugar.IQ diabetes assistant, which is a separate application on the phone. The Sugar.IQ app takes real time data from the Guardian Connect app, sync with IBM’s Watson, and then presents various insulin, food and motivational insights to the user.

Medtronic’s Guardian Connect Smart CGM system is slated to be released in early summer. The system is not approved by Medicare, but should be reimbursed by most major commercial insurances including Blue Cross Blue Shield, Health Alliance Plan of Michigan, Priority Health, etc.

If you are a patient and wish to learn more about the Guradian Connect Smart CGM system, visit this link.

For providers interested in learning more, visit this link.

If you would like to be contacted by Healthy Living once this system becomes available, please fill out the brief form below: