Our team consistently works to better understand the needs and challenges of people of all ages who are living with diabetes (members of our team even wore insulin pumps filled with saline solution to learn more about the ins and outs of using an insulin pump!). We believe that working with a durable medical equipment provider for diabetes-related supplies should involve compassionate customer service with an experience that is EASY for patients. We know this is even more important for pediatric patients living with diabetes and members of their caregiving teams. As a result, we have created a program to support the unique needs of our pediatric diabetes population. You can read more about the program on our pediatrics page, but here are a few highlights:
Healthy Living Medical Supply provides extra meters for pediatric patients to leave with the school nurse, in the backpack, or in their school locker so that their primary meter may remain home.
We stay in routine contact with the parents/primary caregivers to ensure needed supplies are on hand so patients can be successful in living with diabetes.
We know CGM (continuous glucose monitoring) technology - wouldn't it be great if parents could monitor their children's blood glucose levels while they were sleeping, at school, or on a sleepover at a friend's home? Healthy Living carries all major brands of CGM systems that not only provide pediatric patients with greater insights into their blood glucose levels, but also allow parents and caregivers to have access to the metrics via their smartphones.
When the time comes to consider insulin pump therapy Healthy Living has you covered. We're able to supply insulin pumps and and pump supplies from both Tandem Diabetes and Medtronic Diabetes with excellent customer care in the process.
Order processing is simple for refills when working with Healthy Living - it shouldn't take weeks to receive your child's needed diabetes supplies. Our warehouse is located in Troy, Michigan and our Customer Care Team is located in downtown Detroit, Michigan, so your order will arrive fast, typically within 2-3 business days after receiving your approval via a simple text message.
If you are tired of poor customer service and fighting with your current DME supplier for diabetes supplies, give us a call at 866.779.8512 or chat with an agent live to start the simple enrollment process. Healthy Living Medical Supply is in network with most major insurances in the State of Michigan, including Blue Cross Blue Shield of Michigan, Health Alliance Plan of Michigan (HAP), Priority Health, Michigan Medicaid, Children's Special Health Care Services of Michigan, and many more. Keep your business local! Healthy Living Medical Supply is also the only Michigan-based DME focused entirely on diabetes.