Healthy Living Pharmacy team

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A Switch to Healthy Living Pharmacy Will Help You Live Better: Learn Why

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Have you found the best pharmacy for you?

Does your current pharmacy provide these services? Consider these questions and learn how Healthy Living Pharmacy can help in every situation:

  • Can you easily consult with your pharmacist and ask questions about medications?

How we help: Healthy Living pharmacists have knowledge, expertise, and time to listen to understand your situation and answer your questions thoroughly.

  • Do you have to wait in line for your prescriptions?

How we help: Healthy Living Pharmacy provides home delivery at no cost so you can avoid lines and stop making multiple trips to the store, which is especially advantageous for people who are extra busy (most people these days) or for those who have limited ability to leave home safely.

  • Are you looking for pharmacists and pharmacy techs who know your name and understand your individual needs?

How we help: The Healthy Living Pharmacy team is made up of three women – Mira, Grace, and Rickelle – who create connections with patients and become familiar and friendly voices to give you personal attention. 

  • Is it difficult for you to contact your physician for prescription refills and other concerns?

How we help: Healthy Living pharmacists will contact your physician’s office or insurance company for you when there are questions about your prescription, your coverage, or you need a refill.

  • Do you have a chronic condition that requires monthly medication refills?

How we help: Healthy Living Pharmacy offers automatic refills at the customer’s request and is always ready and flexible to make changes to the order when needed.

How Independent Pharmacies Stack Up

In a Consumer Reports survey of more than 33,000 consumers, independent pharmacies outranked all national retail pharmacy chains and mass merchandisers in terms of:

  • Overall satisfaction
  • Speed and accuracy
  • Courtesy and helpfulness
  • Pharmacist’s knowledge

We think you will feel the same way when you try Healthy Living. Learn more at our pharmacy webpage or call us today at (866)779-8512 (Option 4) to meet our pharmacists and learn about what makes Healthy Living Pharmacy different.

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A Pharmacy 'Where Everybody Knows Your Name'

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In the 80’s and early 90’s, the TV show Cheers became known for their tagline and theme song ‘Where Everybody Knows Your Name.’ People were at home and comfortable when they made it to the Cheers bar. Healthy Living Pharmacy is far from a bar, but we think the Cheers tagline fits us awfully well.

Our Small Pharmacy Team Knows Our Patients

When patients call Healthy Living Pharmacy, they won’t get one of a running list of pharmacists that regularly turn over like large chain drug stores. Only Mira, Grace, and Rickelle are there, always ready to help. They know many patients very well, and some patients specifically request each of them by name.

Getting to Know Healthy Living Pharmacy

Learn about what drives our team members.

Mira, Pharmacist - Check out this blog about Mira!

Grace, Pharmacy Tech – On why she loves to create connections with customers:

"What drives me is that I really enjoy helping people.  I truly get a warm and happy feeling after I help someone.  After I help them on the phone, I try to tell the person I am talking to “have a great day.”  I have noticed that after I say that the person on the other end usually gives me a nice response.  It seems like they know I care about them and it makes a connection that tells them they aren't just another phone call.  Sometimes I say enjoy the rest of your day and I hear them sigh like a weight has been lifted.  People just need to know that someone is listening to them and that they matter.  I have had customers like [Emily] who told me that she likes to talk to me and I know her by name and I take extra care with her.  I had a customer last week named [Matt] who called me several times with multiple questions.  He asked me if we are being recorded and then he said I deserved a raise and an extra week’s vacation!  He was great.  It helps to make a connection and recognize their names.  It does improve my customer service because I know they trust that I will follow through and help them out."

Rickelle, Pharmacy Tech – On why it matters to provide excellent customer service:

"Doing my job to ensure that every patient’s medical needs are met to the best of my ability, along with teamwork from co-workers in the pharmacy and different departments – if everyone puts the same amount of effort into it then we will succeed as a company/business and the most important: our customers will be supplied and happy."

Like Your Favorite Corner Pharmacy

Healthy Living offers a neighborhood pharmacy feel, with prescriptions delivered right to your door. Learn more about us at myhlms.com/pharmacy or by calling (866)779-8512 (Option 4).

WE LOVE TO HELP.

  • Call us @ (866)779-8512 or text us @ (248)577-9903.
  • Reach us through online chat at myhlms.com.
  • Sign up for the Healthy Living Blog at myhlms.com/subscribe.
  • Check out our online store at store.myhlms.com for accessories and over-the-counter medications.
  • Visit myhlms.com/providers to electronically complete and sign prescriptions for patients.