Dear Healthy Living Medical Supply customers,
First, as always, we would like to express how grateful we are for all of you. This is a very uncertain time with many questions. In the midst of this, our hearts go out to the many people and businesses who have been impacted by the COVID-19 virus.
During this difficult time, we believe it is our duty to promote health and safety among the community at large, and especially within our customer, provider, supplier, and employee communities. As always, our goal is to provide diabetes supplies and technologies with a premier customer service experience, so you always have the supplies you need, when you need them.
Healthy Living is working hard to ensure that our level of customer care can be maintained, and you can continue to receive your supplies on time. Some steps we are taking include setting up systems for employees to work from home and obtaining additional inventory, over and above our usual, to ensure that we can take care of our customers, even if supply chains are disturbed due to the impact of the virus. Know that you may experience a slightly longer wait time than normal when calling in, and please rest assured that voicemails will be tended to in a timely manner. Remember, you can always text us at 248-577-9903 for a live agent. Overall, we want to reassure you of Healthy Living's service resilience during this time.
We hope that you can be encouraged, knowing that we are doing everything in our power to be prepared and continue to give you the service you deserve, and have come to expect, from Healthy Living Medical Supply.
Warm regards,
Cliff Grabowski
President, Healthy Living Medical Supply
