We know diabetes.

As a result of our sole focus on diabetes, our customer care team has product-specific expertise and empathy for the unique patient experience of those living with the condition.

We provide concierge-style service via phone support, text messaging, online chat, and email. Routine follow-up and outreach calls are made to ensure patient adherence and success.

Partner with Healthy Living and rest assured that your members and providers are in great hands. 

I appreciate the friendliness and help. I did not have to do anything. You did all the paperwork and process for me and also stayed in touch and kept me updated during the process.
— Healthy Living Customer

OUR ACHIEVEMENTS

 

BETTER OUTCOMES:  

We drive adherence & help minimize advanced hospitalizations and complications through robust patient communications.

CUSTOMER SERVICE:  

We are an industry leader in customer satisfaction and loyalty, evidenced by our recently earned Net Promoter Score of 70.

LATEST THERAPIES:

We deliver access to leading brands, therapies, and technologies.

 

COST SAVINGS:

Our efficient and accurate customer service helps contain overall administrative costs for the health plans we serve.



We can reduce diabetes-related costs
while improving member outcomes.


Contact Us