We know diabetes.
As a result of our sole focus on diabetes, our customer care team has product-specific expertise and empathy for the unique patient experience of those living with the condition.
We provide concierge-style service via phone support, email, online chat, and text. Routine follow-up and outreach calls are made to ensure patient adherence and success.
Partner with Healthy Living and rest assured that your members and providers are in great hands.
We drive adherence & help minimize advanced hospitalizations and complications through robust patient communications.
We are an industry leader in customer satisfaction and loyalty, evidenced by our recently earned Net Promoter Score of 70.
We deliver access to leading brands, therapies, and technologies.
Our efficient and accurate customer service helps contain overall administrative costs for the health plans we serve.