Meet the delightful Amanda! She is part of Healthy Living’s Customer Care Team and has been with HLMS for about six months. Most of her work involves assisting clients by managing the incoming and outgoing patient texts and phone calls. Her job is an especially important one because Amanda helps ensure that our customers always have the necessary supplies on hand to effectively manage their diabetes, and patients can get their questions answered promptly and kindly.
Amanda describes her top strengths as being outgoing and personable. She is able to get along very easily with people and she is comfortable to talk to, both characteristics that help her work so well with other HLMS team members and customers. These are important strengths at Healthy Living because teamwork is a huge element of our culture and is vital in creating happy customers who keep coming back.
Some of Amanda’s favorite parts about working at Healthy Living include, in her words: “How supportive and willing to help the staff is. My co-workers are always answering my questions and teaching me new things. It feels like a team effort here. I also enjoy the fact that we have a lot of autonomy here. I know what I'm supposed to do when I come in each day, and I am trusted to do it.”
Amanda is a big fan of Detroit and she especially loves the area of the City where she lives, West Village. She enjoys exploring the unique coffee shops and restaurants in this part of town and appreciates its peaceful and quiet atmosphere. She also likes to spend her time biking in the City and along Detroit’s Riverwalk. Her hobbies include dancing, painting, and spending time with good friends. With summertime right around the corner, Amanda is thrilled to be able to spend time outdoors doing the things that make her happy!
We are so thankful to have Amanda here as a part of our Healthy Living team. She is a joy to work with and continues to ensure that all of her customers are satisfied and left with big smiles on their faces when they finish a phone call or text message conversation with us.
To meet our friendly team and get help with your diabetes supplies, call Healthy Living at 866.779.8512 or text us at 248.577.9903. Talk to you soon!